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Academic Journal

Translating sales effort into service performance: it's an emotional ride.

Subjects: *Sales personnel; *Job performance; *Sales management

  • Source: Journal of Personal Selling & Sales Management. Jun2017, Vol. 37 Issue 2, p100-112. 13p.

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Academic Journal

Introduction to the special issue on the intersection of professional selling and service.

Subjects: *Customer services; *Customer relations; *Quality of service

  • Source: Journal of Personal Selling & Sales Management. Mar2017, Vol. 37 Issue 1, p4-10. 7p.

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Academic Journal

Salespeople as knowledge brokers: a review and critique of the challenger sales model.

Subjects: *Sales personnel; *Sales management; *Selling

  • Source: Journal of Personal Selling & Sales Management. Fall2014, Vol. 34 Issue 4, p245-259. 15p. 1 Diagram, 1 Chart.

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  • 1-10 of  129 results for ""Rapp, Adam""