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Academic Journal

Competition and Firm Service Reliability Decisions: A Study of the Airline Industry.

Subjects: *Economic competition; *Airline industry; Flight delays & cancellations (Airlines)

  • Source: Journal of Marketing Research (JMR). Apr2021, Vol. 58 Issue 2, p377-399. 23p. 6 Charts, 2 Graphs.

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Academic Journal

FRONTLINE HUMAN CAPITAL AND CONSUMER DISSATISFACTION: EVIDENCE FROM THE U.S. AIRLINE INDUSTRY.

Subjects: *Airline industry; *Human capital; *Customer satisfaction

  • Source: Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior. 2021, Vol. 34, p216-243. 28p.

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Periodical

Challenges Persist For Airline Industry.

Subjects: *AIRLINE industry

  • Source: Coatings World. May2022, Vol. 27 Issue 5, p6-6. 2/3p.

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  • 1-10 of  334,146 results for ""AIRLINE industry""