Bookstores as Safe Havens.

• Authors : BURTON, BETSY ⁽¹⁾

Subjects: INDEPENDENT bookstores; BOOKSELLERS & bookselling; BOOKSTORESUNITED States

• Source: Publishers Weekly; 7/18/2016, Vol. 263 Issue 29, p216-216, 1p

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Kepler’s Search for a Sustainable Bookstore.

• Authors : Rosen, Judith, AUTHOR

Subjects: INDEPENDENT bookstores; BOOKSTORES; MADAN, Praveen

• Source: Publishers Weekly; 9/29/2014, Vol. 261 Issue 39, p7-10, 2p, 1 Color Photograph

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Canadian Indies Report Encouraging 2013.

Subjects: INDEPENDENT bookstores; PURCHASING -- Management; CUSTOMER services

• Source: Publishers Weekly; 2/10/2014, Vol. 261 Issue 6, p6-7, 2p, 4 Color Photographs

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Ingram Consumer Direct Program Has Something for Everyone.

• Authors : Werris, Wendy

Subjects: INGRAM Content Group Inc.; OUIMET, Mark; PUBLISHING industry personnel

• Source: Publishers Weekly; 1/28/2013, Vol. 260 Issue 4, p10-10, 2/3p

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quick-change artists CUSTOMER SERVICE IN A FRAGILE ERA.

• Authors : Norcross, Matthew ⁽¹⁾

Subjects: CUSTOMER services; CUSTOMER satisfaction; CUSTOMER relations

• Source: Foreword Reviews; Winter2013, Vol. 16 Issue 1, p12-12, 1p, 1 Illustration

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A PIVOTAL ROLE.

• Authors : Horner, Damian ⁽¹⁾

Subjects: INDEPENDENT bookstores; ECONOMIC competition; BOOKSELLERS & bookselling

• Source: Bookseller; 4/17/2009, Issue 5378, p24-24, 1/3p

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AT YOUR SERVICE.

• Authors : Jaffé, Polly ⁽¹⁾

Subjects: CUSTOMER services; INDEPENDENT bookstores; QUALITY of service

• Source: Bookseller; 7/4/2008, Issue 5339, p26-26, 1/3p

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A MATTER OF TRUST.

• Authors : Black, Philip ⁽¹⁾

Subjects: INDEPENDENT bookstores; BOOKSELLERS & bookselling; CUSTOMER relations

• Source: Bookseller; 6/9/2006, Issue 5233, p22-22, 1/3p, 1 Color Photograph

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An independent Christmas.

• Authors : Fraser, Fiona

Subjects: BOOKSELLERS & bookselling; INDEPENDENT bookstores; GIFT books

• Source: Bookseller; 11/14/2003, Issue 5103, p10-10, 1p, 1 Color Photograph

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