Item request has been placed! ×
Item request cannot be made. ×
loading  Processing Request
Academic Journal

THE DEFINITIONS OF DYSFUNCTIONAL CONSUMER BEHAVIOR: CONCEPTS, CONTENT, AND QUESTIONS.

Subjects: *Consumer behavior; *Customer satisfaction; *Consumer attitudes

  • Source: Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior. 2019, Vol. 32, p40-53. 14p.

Record details

×
Academic Journal

THE INFLUENCE OF AVAILABLE ALTERNATIVES AND VARIABLE EXPECTATIONS ON SATISFACTION.

Subjects: *Customer satisfaction; *Consumer behavior; *Expectation (Psychology)

  • Source: Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior. 2019, Vol. 32, p16-39. 24p.

Record details

×
Academic Journal

OBSERVER RETALIATION: APOLOGY COMPONENTS AFFECT ON OBSERVING CUSTOMERS' REACTIONS.

Subjects: *Consumer behavior; *Customer satisfaction; Apologizing

  • Source: Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior. 2019, Vol. 32, p1-15. 15p.

Record details

×
  • 1-4 of  4 results for ""Consumer behavior""